Automation & customisation

Make your records, forms and workflows fit your business.

Linx is customisable business software for customer records, inventory and POS. Add your own fields, forms, dashboards and templates, and let workflows handle the follow-ups. No developer needed.

N

14-day free trial

N

No credit card

N

Help centre and email support included

Customisable CRM illustrated by fields and form blocks arranged around a customer card.

Fields & forms

Record what matters, in forms that suit your team.

Every business keeps different details. Add your own fields to any record, choose the right type for each one, and arrange them on forms the way your team works. Group fields into panels, show related records in a list on the form, and use quick-create forms for fast data entry.

Use the fields your team needs on customer records, products and other records you manage. The same templates and workflows can support quotes, invoices and follow-ups, while receipt templates let you shape the output at the optional till. You do not need to use POS to customise the rest of the platform.

Text, number, currency, date, choice and lookup fields

Fields that calculate their value from other fields

Forms with panels, related records and address maps

Quick-create and quick-view forms

Your own record types

Track anything, not just customers.

Create your own record types for vehicles, projects, animals, memberships or equipment. Give each one its own lists and forms, then link it back to the customer.

Create as many record types as you need

Relationships between records

Saved lists for any record type

The same security roles apply

Dashboards & reports

See what matters on one screen.

Start with ready-made dashboards, then build your own from counters, tables and charts. Choose who can see each view and run reports across sales, payments, stock and more.

Ready-made business, pipeline, activity and stock views

Counters, tables, bar, pie, line, area and text widgets

Share by person, team or business unit

Export any list to CSV or Excel

Templates

Documents and messages in your voice.

New workspaces start with ready-made templates. Use them straight away, download one from the app to change its logo and wording, or add another design.

Create your own templates for letters, emails, text messages, email signatures and receipts too. Fill templates with the customer's details automatically and use them by hand or from a workflow. You can replace or delete an unused starter just like another document template.

Starter document templates in new workspaces, plus your own designs

Email, text and signature templates

Receipt templates for each business unit

Use templates by hand or from a workflow

Workflows

Let Linx handle the follow-ups

Set a workflow up once and it runs on its own, every time. Add conditions, wait as long as you need, then create records, send messages or generate documents.

01

Start at the right moment

Run on a schedule, a record date, an anniversary, or when data changes.

02

Take useful action

Create or update records, send emails and texts, or generate documents.

03

Stay in control

See every run step by step, with a clear log and retry for failures.

N

Text before an appointment

N

Remind when an invoice is overdue

N

Follow up after a quote

N

Welcome every new customer

Roles & business units

The right access for every person and branch

Decide what each person can see, create, change, delete or assign. Settings such as email and numbering can flow down from head office to every branch.

Permissions for each record type

Own, branch, branch hierarchy or everything

Business units with head-office control

Ready-made roles or build your own

Do I need a developer to customise Linx?
No. Fields, forms, record types, dashboards and templates are all set up in the app.
Can I make my own record types?
Yes, and they work like the built-in ones.
Can I skip the sales order?

Yes. Create an invoice directly from an active quote, or create a sales order first for fulfilment and deposits. These lifecycle actions are predefined; fields, forms and templates are yours to shape.

What can start a workflow?
A schedule, a date in a record (with an offset), an anniversary, a record being created or updated, or a specific field changing.

FAQ

Questions we hear most

Everything you need to know about shaping Linx around the way your team works.

Still have a question? Talk to us

$

Start today

Shape Linx around your business.

Start your free trial.